Senior Tech Assist Sunshine Coast
Senior Tech Assist
Senior Tech Assist is a specialist technology support service dedicated to helping seniors navigate today’s digital world with confidence and ease. The business focuses exclusively on older adults, providing personalised, jargon-free assistance that makes technology approachable, practical, and useful in everyday life.
Whether clients need help setting up a device, learning how to use online services, or staying safe on the internet, Senior Tech Assist delivers patient, one-on-one support tailored to individual needs.
Business Background
Senior Tech Assist was established after recognising that many older Australians were struggling with technology due to unsuitable support options. Traditional IT services often move too quickly, rely heavily on technical language, or fail to consider different learning styles.
With more than 20 years of experience in digital technology and online systems, the founder saw an opportunity to create a service that approached technology education differently — with patience, clarity, and respect at its core.
What began as simple assistance with phones and computers has grown into a comprehensive service covering digital organisation, online safety, smart home technology, and confidence-building education. Today, Senior Tech Assist supports seniors across the Sunshine Coast through both in-home visits and remote sessions.
People & Leadership
Founder: Ashley Bryan
Senior Tech Assist is led by Ashley Bryan, an experienced digital professional with a strong background in technology support and education. Ashley is known for a calm, friendly approach and a commitment to ensuring clients genuinely understand their technology rather than simply having issues fixed for them.
The business remains intentionally personal, allowing clients to receive consistent, trustworthy support from someone who understands their individual needs.
Service Categories
- Smartphones, tablets, laptops, and desktop computers
- Setup, configuration, and troubleshooting
- Email assistance and account recovery
- App installation and updates
- Password management
- Internet and Wi-Fi issues
- Printers and accessories
- Smart TVs and streaming services
- General device troubleshooting
- Photo and document sorting
- Cloud storage and backup setup
- Email inbox clean-ups
- Removing unused apps and files
- One-on-one coaching sessions
- Video calls and online communication
- Using everyday apps and services
- Streaming and digital entertainment
- Scam and phishing awareness
- Safe online banking and shopping
- Privacy and security settings
- Account protection guidance
Smart Home & Assistive Technology
- Smart speakers and voice assistants
- Health and wellbeing devices
- Emergency alert systems
- Technology supporting independent living
- Performance improvements
- Virus and malware removal
- Software updates
- Data protection and backups
Service Area
Senior Tech Assist provides services throughout the Sunshine Coast, offering in-home support and remote assistance. The service is ideal for seniors seeking friendly, reliable technology help delivered at a comfortable pace.
